Returns and right of withdrawal

Returns and right of withdrawal:

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for return from your home to the webshop are for your own account. Consult the website of your carrier for the exact rates.  If you make use of your right of withdrawal, the product will be returned to the entrepreneur with all accessories supplied and - if reasonably possible - in the original condition and packaging. Except for returns are zbarges or services subject to fluctuations in the financial markets. In this case all products in the precious metals category. 

If the product is damaged or the packaging is damaged more than is necessary to try the product, we can pass on this depreciation of the product to you. So handle the product with care and make sure that it is well packed when returning.

If you want to return an order, go through the following steps:

1. Send an email to within 14 days of receipt or call +31681285467
   Indicate that you wish to return your product (s). If you meet the 14-day period, we agree.
2. Then send your products immediately return. Add the following information to your package that you will return:

• A complete bank account number (IBAN) with the associated name
• To avoid misunderstandings, we ask you to also pass this on by e-mail to
  We will refund the money to this account number, so make sure it is correct!

You can send the envelope or package to the following address:

David van Vugt
Transvaal Street 5
3312 EX Dordrecht
The Netherlands

NB Returns must be shipped well packaged. Return postage costs are not reimbursed.

3. Within 14 days after receipt of the returned order, your purchase amount will be transferred to the specified bank account number.