Delivery and shipping costs

Delivery:

We make every effort to deliver your placed order to you as soon as possible. We try to ship orders before 15:00 the same day. Most of the products we supply are immediately in stock. However, it may happen that a product is no longer in stock or may be delivered to order. This is also stated with the product you ordered, including the number of delivery days. We will keep you informed of this as well as possible. Please note that we only ship on working days. We send our letters and packages with Post NL. Provided you order before 15:00 and the mail is on time, you will receive your order the next (working) day. NB! Orders placed on Friday are usually received on Monday or Tuesday after the weekend. For further questions feel free to contact us.

Shipping costs and free shipping:

For orders from 75 euros you will receive from us free shipping throughout the Netherlands. The category Precious Metals is an exception for this. If a product is in the Precious Metal category, it does not count towards the amount of 75 euros. If you order 75 euros or more in other products and also products from the Precious Metal category, the total shipment will be according to the precious metal rate. fully insured shipping. 
For orders outside the Netherlands we do charge shipping costs and there is no free shipping option. With orders in the Netherlands under 75 euros shipping costs will be charged. We have the following 5 options for this:

-Shipment up to 50 grams: € 2,50
-Shipment up to 100 grams: € 3,50
-Shipment up to 350 grams: € 4,50
-Shipping up to 2 kilos (letterbox package): € 4,95
-Shipping up to 9,5 kilo package: €8,00
-Registered/insured shipping up to 9,5 kilos as a package: €10

precious metal:

-Registered/insured shipping up to 9,5 kilos as a package: €10
-Insured shipping up to 9,5 kilos as a package €15,95 (within the Netherlands) 

Registered & insured shipments are insured in case of loss or non-arrival of the parcels. From the moment you order for 75 euros or more and receive the free shipping, the items are automatically insured with us. 

Unfortunately, it is no longer possible to have products shipped internationally by regular mail. This ensures that it is only possible to send per package. These packages will be shipped insured. The following rates apply;

In Europe:

-Package shipping up to 1,9 kilos: € 17,50
-Package shipping up to 4,5 kilos: € 27,50
-Package shipping up to 9,5 kilos: € 30
-Package shipping up to 19 kilos: € 40

Worldwide:

-Package shipping up to 1,9 kilos: € 32,50
-Package shipping up to 4,5 kilos: € 49,50
-Package shipping up to 9,5 kilos: € 60
-Package shipping up to 19 kilos: € 115

Take Away:

Do you live in Dordrecht or will you be in the area soon? Then choose the option to collect with your payment. This option is of course free and also saves costs for you as a customer. Collection is by appointment, however, so please contact us by phone at 06-81285467 or by email .